Privacy Policy

At Elite Professional Academy (EPA), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our courses.

1. Information We Collect

We may collect the following types of information:

a) Personal Information
- Name
- Phone number
- Email address
- Billing & shipping address
b) Payment Information
- Payment details are processed securely via CCAvenue
- We do not store your card or banking details
c) Technical Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies/tools)

2. How We Use Your Information

We use your information to:

Process course purchases and transactions
Provide course access and support
Send important updates (login details, order info, etc.)
Improve our website and services
Send promotional or marketing communication (only if opted in)

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data with:

Payment gateway partners (CCAvenue)
Delivery/courier partners (for physical products)
Internal team for service and support

4. Cookies & Tracking

Our website may use cookies to enhance user experience
Cookies help us understand user behavior and improve services
You can disable cookies through your browser settings

5. Data Security

We implement reasonable security measures to protect your data
However, no online platform can guarantee 100% security

6. User Rights

Request access to your data
Request correction of inaccurate information
Opt-out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites
We are not responsible for their privacy practices

8. Children’s Privacy

Our services are not intended for individuals under 18 years without parental guidance

9. Policy Updates

We may update this Privacy Policy from time to time
Changes will be posted on this page

10. Contact Information

Elite Professional Academy
+91 9206797979
eliteprofessionalacademykop@gmail.com