Shipping Policy

Shipping Policy

At Elite Professional Academy (EPA), we are committed to delivering our courses and study materials in a timely and efficient manner.

1. Digital Course Delivery

• Most of our courses are delivered in digital format through:
  • Mobile Application Access
  • Google Drive Access
  • Online Learning Portal
• Once the payment is successfully completed:
  • Access details will be shared via registered email or WhatsApp within 24–48 hours
  • In some cases, access may be provided earlier

2. Physical Product Delivery

For courses that include physical materials such as:

• Pen Drives
• Printed Notes / Books

Delivery will be processed as follows:

• Dispatch Timeline: 2–5 working days after payment confirmation
• Delivery Timeline: 5–10 working days depending on location
• Shipping is done through trusted courier partners

3. Shipping Charges

• Shipping charges (if applicable) will be:
  • Clearly mentioned at checkout, OR
  • Included in the course fee

4. Delivery Areas

• We currently deliver across India
• For remote locations, delivery timelines may vary

5. Order Tracking

• Once dispatched, tracking details will be shared via:
  • Email / WhatsApp

6. Delays

While we strive to deliver within the mentioned timelines, delays may occur due to:

• Courier service issues
• Public holidays
• Unforeseen circumstances

7. Incorrect Address / Failed Delivery

• Customers are responsible for providing accurate delivery details
• Re-shipping charges may apply in case of incorrect address or failed delivery attempts

8. Contact for Delivery Issues

For any shipping or delivery-related queries, please contact:

• Elite Professional Academy
• +91 9206797979
• eliteprofessionalacademykop@gmail.com